Types of personal information we collect
Our practice will collect personal information in a responsible and lawful manner. The type of information we may collect and hold includes:
How we collect and hold personal information
We generally collect personal information:
Why we collect, hold, use and disclose personal information
We collect personal information from you for the purpose of providing health care services to you.
We use, hold and disclose your personal information for the following purposes:
We do not use patient information for marketing or disclose your personal information to overseas recipients unless you have authorised our practice to do so or required by law.
Access and correction of your personal information
You have a right to seek access to the personal information which we hold about you. There may be a fee involved to cover administrative and time taken to comply with your request, which you will be notified of in advance. We will normally respond to your request within 30 days.
You may request our practice to correct or update your personal information that we hold.
If you wish to access or correct your personal information, please refer to the Contact Details at the end of this document.
Storage of your personal information
Your personal information is stored predominantly in electronic format. We take all necessary precautions to maintain your personal information securely and prevent unauthorised access, interference, modification or disclosure. Access to electronic records is limited to our practice personnel via a series of passwords.
Hard copies of old medical records are stored securely in locked cabinets. Once details of personal information are transferred from hard copies to your electronic file or old medical records are no longer required to be kept, the documents are then disposed of securely.
Electronic records are backed up daily and our IT systems are protected by antivirus software, antispyware and firewalls.
Privacy related questions and complaints
We will normally respond to your request within 30 days. If you are not satisfied with our response, you may refer the matter to the OAIC:
Phone: 1300 363 992
Post: GPO Box 5218
Sydney NSW 2001
Anonymity and pseudonyms
You have the option of not disclosing your identity or use a pseudonym when you request the services of our practice. However, our practice reserves the right to decline such requests if it is not practicable for us to provide you with the services that you request if you have not identified yourself.
Updates to this Policy
Practice Contact Details
Suite 2001 Level 20
2101 Grafton Street
Dermatologists providing consultative and procedural services at Eastern Suburbs Dermatology are all Fellows of the Australasian College of Dermatologists.
Practising individual dermatologists at Eastern Suburbs Dermatology have sub-specialisation interests in paediatric dermatology, surgical dermatology, and women’s and cosmetic dermatology.